Refund policy
Return & Exchange Policy
At Trust God’s Timing, we put care into every product we create. If something isn’t right, we’re here to help.
Returns
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We accept returns within 7 days of delivery.
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Items must be unused, unwashed, and in original condition with all tags intact.
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Products showing signs of wear, damage, or alteration will not be eligible for return.
Exchanges
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Exchanges are available only for size issues, subject to stock availability.
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To request an exchange, please contact us within 7 days of receiving your order.
Non-Returnable Items
The following items are not eligible for return or exchange:
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Items bought during sales, discounts, or special offers
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Customized or limited-edition products
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Innerwear or accessories (if applicable)
How to Request a Return or Exchange
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Email us at [your support email] with your order number and reason.
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Our team will review your request and share return instructions.
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Once the item is received and inspected, we’ll process your request.
Refunds
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Refunds are issued only after inspection of the returned product.
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Approved refunds will be processed to the original payment method within 5–7 business days.
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Shipping charges are non-refundable.
Shipping for Returns
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Return shipping costs are to be borne by the customer, unless the product is defective or incorrect.
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We recommend using a traceable courier service.
Damaged or Incorrect Items
If you receive a damaged or wrong item:
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Contact us within 48 hours of delivery.
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Share clear photos/videos of the issue along with your order number.
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We’ll resolve it as quickly as possible.